The Customer Relationship Management Portal http://www.crmmanager.net 2010-04-27 NBA Franchise Integrates Data Across Customer Touch Points to Drive Sales and Maximize Total Fan Experience - Today Informatica Corporation, the world’s number one independent provider of enterprise ... http://www.crmmanager.net/magazine/news_h40455_dallas_mavericks_score_big_with_the_informatica.html 2010-04-27 New Forecasting and Analytics Drive Value and Maximize Productivity News Facts - Oracle CRM On Demand Release 17, the latest release of Oracle’s industry-leading on demand service that continues Ora... http://www.crmmanager.net/magazine/news_h40309_oracle_announces_oracle_crm_on_demand_release.html 2010-04-09 Salesforce partner provides graphical quote tool based on new quote feature of the Salesforce.com Winter 10 release salesfactory42, the Salesforce development and consulting partner specializing in i... http://www.crmmanager.net/magazine/news_h38955_salesforce_partner_salesfactory42_enhances.html 2009-12-10 New Empolis:Service Lifecycle Suite 6.1 Enables Rapid Implementation, Optimized Usability and Ability to Leverage External Information Sources Empolis, an Attensity Group company, the leader in busin... http://www.crmmanager.net/magazine/news_h38599_esls_provides_customers_and_service_agents.html 2009-11-11 Employer Branding, new HR Marketing strategies and the latest Recruiting trends On 05th and 06th October 2009, the HR marketing and software specialists at milch & zucker would like to invite you to ... http://www.crmmanager.net/magazine/news_h37097_international_hr_conference_05th_and_06th.html 2009-08-27 Autonomy Corporation, a global leader in infrastructure software for the enterprise, and VMS, the world leader in integrated media intelligence solutions, today announced a strategic partnership in wh... http://www.crmmanager.net/magazine/news_h37044_autonomy_and_vms_form_strategic_partnership.html 2009-07-22 As companies look for ways to cut expenses and capital costs during the economic downturn, interest in strategic document outsourcing has grown, according to Gartner, Inc... http://www.crmmanager.net/magazine/news_h35851_gartner_says_interest_in_strategic_document.html 2009-04-29 TouchStar Call Centre Software has today announced a strategic technology partnership with leading outsourced service provider VOICE Marketing... http://www.crmmanager.net/magazine/news_h35610_touchstar_call_centre_software_to_enter_into.html 2009-04-16 Sheena Walker from Nycomed, a user of Interactive Medica’s web based Pharma KAM Module CRM solution, has won the Pharma Field Account Manager of the year award at the recent ceremony in London. Havin... http://www.crmmanager.net/magazine/news_h35539_interactive_medica_pharma_crm_user_wins_account.html 2009-04-07 Nigeria’s largest 3G CDMA Mobile Network Upgrades to FTS’ Leap Interconnect FTS, a global provider of Billing, CRM and Business Control solutions for communications and content service providers, tod... http://www.crmmanager.net/magazine/news_h35289_fts_selected_as_the_interconnect_billing.html 2009-03-18 TouchStar CCS, a supplier of call centre software has today announced the expansion of their customer support operation... http://www.crmmanager.net/magazine/news_h35288_touchstar_call_centre_software_expand_customer.html 2009-03-18 wehkamp.nl has selected Tealeaf, the leader in online Customer Experience Management (CEM) software, to help identify why its customers encounter website problems that prevent transactions and improve... http://www.crmmanager.net/magazine/news_h35263_dutch_etailer_becomes_tealeafs_first_european.html 2009-03-17 ADXSTUDIO Inc. announced today at Convergence 2009 the release of ADXSTUDIO XRM Extensions for Microsoft Dynamics CRM, including a fully enhanced CRM Developer Toolkit... http://www.crmmanager.net/magazine/news_h35224_adxstudio_releases_xrm_extensions_for_microsoft.html 2009-03-16 GeoSIM, the specialist international SIM card supplier, is about to launch a "dual IMSI" Global SIM card with free incoming calls in the USA. A dual IMSI SIM is a single SIM card but with two mobile ... http://www.crmmanager.net/magazine/news_h35153_one_sim_-_two_numbers_-_a_dual_imsi_global_sim.html 2009-03-10 ASC (www.asctelecom.com), a leading global provider of innovative solutions to record, analyze and evaluate communications, today announced it will demonstrate its latest IP recording and quality moni... http://www.crmmanager.net/magazine/news_h35136_asc_to_emphasize_workforce_optimization_at.html 2009-03-09 ShoreTel, a leading provider of Pure IP Unified Communications (UC) solutions, will be demonstrating its comprehensive portfolio of Unified Communications and Contact Centre Solutions at this year’s U... http://www.crmmanager.net/magazine/news_h35078_shoretel_to_showcase_latest_unified.html 2009-03-05 Future of CRM to Be Discussed at Gartner Customer Relationship Management Summit 2009, 3-4 March, London The business goals and challenges of customer relationship management (CRM) programmes will re... http://www.crmmanager.net/magazine/news_h35031_gartner_says_reviewing_the_state_of_crm_in_2000.html 2009-03-02 TalkinSilent, Silent Communication's mobile client suite enables Indian mobile subscribers to easily stay available even when they are unreachable. Silent Communication, a leading provider of real-ti... http://www.crmmanager.net/magazine/news_h35017_india_talks_in_silent_with_launch_of.html 2009-03-02 Research carried out by Rostrvm Solutions has shown that public sector call centres are not making the most of technology such as Computer Telephone Integration (CTI). In today's challenging environm... http://www.crmmanager.net/magazine/news_h35013_public_sector_call_centres_lagging_behind.html 2009-03-02 Xtract announced today the newest version of its flagship social intelligence solution, Social Links 3.0. Social Links 3.0 comes with a new comprehensive graphical interface for operators to view and... http://www.crmmanager.net/magazine/news_h34836_xtract_social_links_30_sharpens_operator.html 2009-02-16 TELUS and Telekom Austria Participate to Set Standards for Telecommunications Industry Tata Communications, a provider of a new world of communications, announced today that it has successfully compl... http://www.crmmanager.net/magazine/news_h34706_tata_communications_completes_real_world.html 2009-02-09 Confirmit announces the launch of Confirmit Horizons, the first fully on-demand, multi-channel platform for Customer Feedback, Employee Feedback, and market research applications. Confirmit Horizons ... http://www.crmmanager.net/magazine/news_h34594_confirmit_launches_first_fully_on-demand.html 2009-02-04 TouchStar Call Centre Software has today announced UK customers are now benefiting from SIP technology after a six month period of successful implementation within a number of their South African cust... http://www.crmmanager.net/magazine/news_h34592_touchstars_uk_contact_centre_customers.html 2009-02-04 Europe’s leading expert in communications services, NextiraOne, is upgrading the Radisson Edwardian Hotel Group’s communications system and has signed a new five-year support contract... http://www.crmmanager.net/magazine/news_h34591_radisson_edwardian_hotels_chooses_nextiraone_to.html 2009-02-04 CTI is a long-established technology for improving performance but is it being used? Research carried out by Rostrvm Solutions has shown that most call centres in the UK are not taking advantage of C... http://www.crmmanager.net/magazine/news_h34584_most_uk_call_centres_are_missing_out_on_cti.html 2009-02-04 Combination of IBM's New Mainframe and Chordiant's Customer Experience Software / Delivers a Highly Responsive, Scalable, Real-time Customer Solution Chordiant Software, Inc., the leading provider of... http://www.crmmanager.net/magazine/news_h34500_chordiant_customer_experience_management.html 2009-01-28 Response to reports in the US that questioned the privacy implications of mobile marketing Xtract, providers of social marketing intelligence solutions that enable internet and mobile operator market... http://www.crmmanager.net/magazine/news_h34359_xtract_unveils_strategy_for_privacy_in_mobile.html 2009-01-21 Mobile network marketing specialist enables telcos to uniquely unlock the value of real-time behavioural data to build more profitable customer relationships Business Logic Systems, a specialist in c... http://www.crmmanager.net/magazine/news_h34358_business_logic_systems_will_be_on_display_at.html 2009-01-21 Telephonetics VIP, the speech automation specialist, is pleased to announce the general availability of a range of Automation Agents to help organisations maximise efficiency for routine transactions ... http://www.crmmanager.net/magazine/news_h34355_telephonetics_vips_automation_agents_lead_the.html 2009-01-21 Econsultancy has launched its programme of online marketing and ecommerce training courses and qualifications for 2009... http://www.crmmanager.net/magazine/news_h34323_econsultancy_announce_new_internet_marketing.html 2009-01-19