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<title>Pitney Bowes Group 1 Software Unveils Latest Version of Customer Data Quality Platform</title>
<description>New features enable global organisations to capitalise on existing CRM investments by increasing the quality of enterprise data and reducing data management costs

Pitney Bowes Group 1 Software today ...</description>
<link>http://www.crmmanager.net/magazine/news_h34058_pitney_bowes_group_1_software_unveils_latest.html</link>
<dc:date>2008-12-11</dc:date>
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<title>Maybourne Hotels Selects Neolane marketing software</title>
<description>The owner of Londons most distinguished hotels will implement Neolane to create automated, personalised-content, direct marketing campaigns to present relevant customer communications that stimulate ...</description>
<link>http://www.crmmanager.net/magazine/news_h34036_maybourne_hotels_selects_neolane_marketing.html</link>
<dc:date>2008-12-10</dc:date>
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<title>RapidMiner 4.3 extends functionality and speeds up data analysis processes</title>
<description>With more than 500 basic process building blocks (operators) for data extraction, transformation, and loading (ETL) from all kinds of data sources, on-line analytical processing (OLAP), data mining, t...</description>
<link>http://www.crmmanager.net/magazine/news_h34017_rapidminer_43_extends_functionality_and_speeds.html</link>
<dc:date>2008-12-08</dc:date>
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<title>New study: effective customer retention strategies for mobile operators</title>
<description>Customer-centric marketing is increasingly perceived as the Holy Grail for mobile telecoms operators in the 21st century...</description>
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<dc:date>2008-12-05</dc:date>
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<title>eVergance and Confirmit Partner to Deliver Best-of-breed Enterprise Feedback Management</title>
<description>Two customer experience leaders to offer joint solutions for feedback management that help organizations to increase customer retention, cross-sell and up-sell in a down market

eVergance, a leader in...</description>
<link>http://www.crmmanager.net/magazine/news_h33929_evergance_and_confirmit_partner_to_deliver.html</link>
<dc:date>2008-12-04</dc:date>
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<title>Digital Factory: IT solutions for industrial processes - HANNOVER MESSE 2009 (20 - 24 April)</title>
<description>An integral part of the HANNOVER MESSE portfolio, &quot;Digital Factory&quot; is a high-profile platform for integrated processes and IT solutions targeted at manufacturing industry...</description>
<link>http://www.crmmanager.net/magazine/news_h33905_digital_factory_it_solutions_for_industrial.html</link>
<dc:date>2008-12-03</dc:date>
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<title>Consumer report proves: better phone service with empolis technology</title>
<description>In the November 2008 issue of Stiftung Warentest (Institute for Consumer Reporting), ten internet providers were put to the test...</description>
<link>http://www.crmmanager.net/magazine/news_h33893_consumer_report_proves_better_phone_service.html</link>
<dc:date>2008-12-02</dc:date>
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<title>Learn How Call Blending Can Maximise Call Centre Productivity</title>
<description>Rostrvm Solutions will discuss the benefits in a seminar session at Professional Planning Forum

Call centre managers can review the challenges and benefits of task blending to optimise call centre re...</description>
<link>http://www.crmmanager.net/magazine/news_h33884_learn_how_call_blending_can_maximise_call.html</link>
<dc:date>2008-12-02</dc:date>
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<title>Brands discuss the value and impact of social media</title>
<description>The Social Networking World Forum will showcase leading global brands analysing how to successfully implement a social media marketing and PR strategy...</description>
<link>http://www.crmmanager.net/magazine/news_h33794_brands_discuss_the_value_and_impact_of_social.html</link>
<dc:date>2008-11-28</dc:date>
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<title>Eptica Helps Websites Avoid EU Fines</title>
<description>Companies with consumer facing websites may need to re-evaluate their existing online service systems in order to provide fast, efficient responses to customer enquiries warns Eptica (www.eptica.com)....</description>
<link>http://www.crmmanager.net/magazine/news_h33793_eptica_helps_websites_avoid_eu_fines.html</link>
<dc:date>2008-11-28</dc:date>
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<title>Profits could prove elusive for the on-demand CRM model</title>
<description>The need of the hour for on-demand CRM vendors is to accelerate their path to profitability...

The on-demand customer relationship management (CRM) model is gaining rapid adoption and according to in...</description>
<link>http://www.crmmanager.net/magazine/news_h33191_profits_could_prove_elusive_for_the_on-demand.html</link>
<dc:date>2008-10-24</dc:date>
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<title>S&amp;T Implements Large Project for Bulgarian Telecom</title>
<description>S&amp;T Bulgaria, together with MTI Germany, has designed and installed a comprehensive data security solution for the Bulgarian Telecommunications Group (BTC)...</description>
<link>http://www.crmmanager.net/magazine/news_h33149_st_implements_large_project_for_bulgarian.html</link>
<dc:date>2008-10-22</dc:date>
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<title>Gutscheinbuch.de starts customised email client dialogue with ELAINE Online Direct Marketing.</title>
<description>ECRM service provider artegic implements communication platform for the German market leader in vouchers and coupons.

Kuffer Marketing, Germanys leading provider of vouchers and coupon booklets expa...</description>
<link>http://www.crmmanager.net/magazine/news_h31496_gutscheinbuchde_starts_customised_email_client.html</link>
<dc:date>2008-07-02</dc:date>
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<title>New API for quick transactions: artegic expands interfaces for ELAINE PX</title>
<description>E-CRM technology provider artegic presents its new version 4.2 of the ELAINE Online Direct Marketing Suite.

Seamless integration in existing data environments and processes is a key criterium for suc...</description>
<link>http://www.crmmanager.net/magazine/news_h31125_new_api_for_quick_transactions_artegic_expands.html</link>
<dc:date>2008-06-10</dc:date>
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<title>iRSS fingerprint technology makes RSS feeds personalised, customised and statistically analysable</title>
<description>RSS usage is rapidly growing: artegic presents its new version of the ELAINE iRSS marketing server.

Browsers, personal landing pages, podcasts or widgets - more and more applications use the standard...</description>
<link>http://www.crmmanager.net/magazine/news_h30943_irss_fingerprint_technology_makes_rss_feeds.html</link>
<dc:date>2008-05-28</dc:date>
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<title>apetito group expands digital customer communication with ELAINE Online Direct Marketing.</title>
<description>artegic implements B2B and B2C communication and integrated success measurement.

Bonn/Rheine - frozen foods supplier apetito plans to base its email customer dialogue on the ELAINE Online Direct Mark...</description>
<link>http://www.crmmanager.net/magazine/news_h30523_apetito_group_expands_digital_customer.html</link>
<dc:date>2008-04-25</dc:date>
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<title>Inxmail Professional now PHP5 enabled</title>
<description>PHP5 developers now have access to the extensive email marketing functionality of Inxmail Professional...</description>
<link>http://www.crmmanager.net/magazine/news_h30061_inxmail_professional_now_php5_enabled.html</link>
<dc:date>2008-03-10</dc:date>
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<title>Hyperwave presents eConferencing Suite 3.1: The new solution revolutionising manufacturer support</title>
<description>Starting immediately, Hyperwave will be using the new, more advanced eConferencing Suite 3.1 for its own support desk, to provide its customers with better and more direct assistance.

Hyperwave, one ...</description>
<link>http://www.crmmanager.net/magazine/news_h24957_hyperwave_presents_econferencing_suite_31_the.html</link>
<dc:date>2007-05-25</dc:date>
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<title>Oracle Outlines Content Management Product Roadmap</title>
<description>New Product Releases and Enterprise Content Management Suite Will Deliver Industry's Most Unified Content Management Platform

Oracle today announced its planned roadmap for quickly delivering signifi...</description>
<link>http://www.crmmanager.net/magazine/news_h24269_oracle_outlines_content_management_product.html</link>
<dc:date>2007-04-19</dc:date>
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<item rdf:about="http://www.crmmanager.net/magazine/news_h24237_oracle_unveils_oracle_application_integration.html">
<title>ORACLE Unveils Oracle Application Integration Architecture</title>
<description>Oracle Enables Application Agility with Open Architecture, Packaged Integrations and Industry Reference Models

Today at COLLABORATE 07, Oracle announced the Oracle Application Integration Architectur...</description>
<link>http://www.crmmanager.net/magazine/news_h24237_oracle_unveils_oracle_application_integration.html</link>
<dc:date>2007-04-18</dc:date>
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<title>GT Software Released Version 3.3 of its Ivory Service Architect</title>
<description>Large Organizations Preserve the Power of Batch, Enabling High-Performance Integration with Web Services

GT Software, Inc...</description>
<link>http://www.crmmanager.net/magazine/news_h24217_gt_software_released_version_33_of_its_ivory.html</link>
<dc:date>2007-04-17</dc:date>
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<title>FTS Launches Leap Billing RC (RevChain) Version 7.0</title>
<description>Release Focuses on Revenue Generation and Customer Retention

FTS, provider of Business Control, Billing and CRM solutions for communications service providers, announced today the availability of Lea...</description>
<link>http://www.crmmanager.net/magazine/news_h24214_fts_launches_leap_billing_rc_revchain_version.html</link>
<dc:date>2007-04-17</dc:date>
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<item rdf:about="http://www.crmmanager.net/magazine/news_h23703_codian_makes_public_video_communications_as.html">
<title>Codian Makes Public Video Communications as Effortless as a Phone Call</title>
<description>Codian, a manufacturer of video conferencing infrastructure, today announced the launch of its innovative IP GW 3500 Series Voice and Video Internet Portal...</description>
<link>http://www.crmmanager.net/magazine/news_h23703_codian_makes_public_video_communications_as.html</link>
<dc:date>2007-03-22</dc:date>
</item>
<item rdf:about="http://www.crmmanager.net/magazine/news_h23693_temis_wins_the_prestigious_european_ict_prize.html">
<title>TEMIS Wins the Prestigious European &quot;ICT Prize 2007&quot; with Luxid</title>
<description>TEMIS won the European Information and Communications Technology Prize &quot;ICT Prize&quot; thirteenth edition...</description>
<link>http://www.crmmanager.net/magazine/news_h23693_temis_wins_the_prestigious_european_ict_prize.html</link>
<dc:date>2007-03-21</dc:date>
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<item rdf:about="http://www.crmmanager.net/magazine/news_h23580_centric_crm_releases_open_source_centric_crm_41.html">
<title>Centric CRM Releases Open Source Centric CRM 4.1</title>
<description>Centric CRM announced the release of Centric CRM 4.1, featuring a number of improvements that add both power and productivity to enterprise CRM...</description>
<link>http://www.crmmanager.net/magazine/news_h23580_centric_crm_releases_open_source_centric_crm_41.html</link>
<dc:date>2007-03-16</dc:date>
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<title>ContactGrabber, supports Microsoft Access und Cobra Adress PLUS now</title>
<description>ContactGrabber, your tiny tool for simply and fast address capturing,supports in the actual Enterprise Edition 2.6 Microsoft Access und Cobra Adress PLUS now.

Many companies are using address databas...</description>
<link>http://www.crmmanager.net/magazine/news_h23581_contactgrabber_supports_microsoft_access_und.html</link>
<dc:date>2007-03-15</dc:date>
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<title>Hot Banana is First to Add Web Site Optimization, Marketing Automation to Its Web CMS</title>
<description>Version 5.5 Empowers Small-to-Midsized Businesses to Build and Fine-Tune Web Sites for Lead Generation

Hot Banana Software, Inc...</description>
<link>http://www.crmmanager.net/magazine/news_h23411_hot_banana_is_first_to_add_web_site.html</link>
<dc:date>2007-03-09</dc:date>
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<item rdf:about="http://www.crmmanager.net/magazine/news_h23301_interwoven_announces_content_solutions_for.html">
<title>Interwoven Announces Content Solutions for Global Enterprises</title>
<description>Interwoven, Inc., a provider of content management solutions, has announced a series of new solutions designed to allow organizations to turn content into an asset for improving customer relationships...</description>
<link>http://www.crmmanager.net/magazine/news_h23301_interwoven_announces_content_solutions_for.html</link>
<dc:date>2007-03-06</dc:date>
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<item rdf:about="http://www.crmmanager.net/magazine/news_h23285_emc_announces_documentum_process_suite.html">
<title>EMC Announces Documentum Process Suite</title>
<description>EMC Corporation, a provider of information infrastructure solutions, has announced the availability of the EMC Documentum Process Suite, a business process management (BPM) solution for analyzing, mod...</description>
<link>http://www.crmmanager.net/magazine/news_h23285_emc_announces_documentum_process_suite.html</link>
<dc:date>2007-03-05</dc:date>
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<title>SugarCRM Inc. Opens New Office in Dublin</title>
<description>SugarCRM Inc., an open-source customer relationship management (CRM) vendor, has opened a new office in Dublin to help extend its European presence.

European governments and business are increasingly...</description>
<link>http://www.crmmanager.net/magazine/news_h23308_sugarcrm_inc_opens_new_office_in_dublin.html</link>
<dc:date>2007-03-05</dc:date>
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