Magazine

	Know How
	Ten Golden Rules for Marketing in Times of Recession Everybody talks about this, but who actually does it? Difficult times are an opportunity to differentiate yourself from the competition... Where CRM Goes Next Companies today are facing unprecedented change: Consumer spending is off, business spending is slowing, and customer sentiment is tracking downward... SaaS – Service as a Service It is not a secret that the SaaS-Model is becoming increasingly popular on the the market because the benefits of using "Software as a Service" are too obvious: Easy to use, regular updates, access from anywhere - but what about the service? Intranets still in their Infancy Why Your Sales Force Needs Fewer Marketing Leads Higher Response Rates and More Leads Fool-proof Advertising "Do’s" with Vanity Numbers More articles...

	News
	Thursday, 10. December 2009 Salesforce partner salesfactory42 enhances SaaS-CRM by graphical, user friendly quote generation Wednesday, 11. November 2009 e:SLS Provides Customers and Service Agents Access to Answers, Fast Thursday, 27. August 2009 International HR Conference, 05th and 06th October 2009 Wednesday, 22. July 2009 Autonomy and VMS form strategic partnership Wednesday, 29. April 2009 Gartner Says Interest in Strategic Document Outsourcing Has Surged Thursday, 16. April 2009 TouchStar Call Centre Software to enter into software development partnership with VOICE Marketing Tuesday, 07. April 2009 Interactive Medica Pharma CRM User Wins Account Manager of the Year Award Wednesday, 18. March 2009 FTS Selected as the Interconnect Billing Provider by Starcomms TouchStar Call Centre Software Expand Customer Support Operation Tuesday, 17. March 2009 Dutch etailer becomes Tealeaf's first European customer outside the UK Monday, 16. March 2009 ADXSTUDIO Releases XRM EXtensions for Microsoft Dynamics CRM Tuesday, 10. March 2009 One SIM - Two Numbers - A Dual IMSI Global SIM Card - Free Incoming Calls in USA Monday, 09. March 2009 ASC to Emphasize Workforce Optimization at Unified Communications Expo Thursday, 05. March 2009 ShoreTel to Showcase latest Unified Communications and Contact Centre Solutions at UC ‘09 Monday, 02. March 2009 Gartner Says Reviewing the State of CRM in 2000 Foretells Its Future in 2020 India talks in Silent with launch of TalkinSilent Call Completion mobile clients Public sector call centres lagging behind private sector Monday, 16. February 2009 Xtract Social Links 3.0 sharpens operator marketing with social intelligence Monday, 09. February 2009 Tata Communications Completes 'Real World' Technical and Commercial GSMA IP eXchange Trial Wednesday, 04. February 2009 Confirmit Launches First Fully On-Demand, Multi-Channel Platform for Customer and Employee Feedback TouchStar’s UK Contact Centre Customers Benefiting from SIP Technology Radisson Edwardian Hotels chooses NextiraOne to build new communications services Most UK call centres are missing out on CTI efficiency gains Wednesday, 28. January 2009 Chordiant customer Experience management solutions are now available for ibm system z Wednesday, 21. January 2009 Xtract unveils strategy for privacy in mobile marketing Business Logic Systems will be on display at Mobile World Congress 2009 Telephonetics VIP’s Automation Agents lead the way to superior customer service Monday, 19. January 2009 Econsultancy announce new internet marketing training courses and qualifications for 2009 Wednesday, 14. January 2009 British Sky Broadcasting enhances customer experience with Chordiant Mobile Social Networking Forum and Media Event launches more news... Click here to receive this news by mail... FREE: This news on your website or intranet... RSS Feed