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Profits could prove elusive for the on-demand CRM model
S&T Implements Large Project for Bulgarian Telecom
Gutscheinbuch.de starts customised email client dialogue with ELAINE Online Direct Marketing.
New API for quick transactions: artegic expands interfaces for ELAINE PX
iRSS fingerprint technology makes RSS feeds personalised, customised and statistically analysable
apetito group expands digital customer communication with ELAINE Online Direct Marketing.
Inxmail Professional now PHP5 enabled
Hyperwave presents eConferencing Suite 3.1: The new solution revolutionising manufacturer support
Oracle Outlines Content Management Product Roadmap
ORACLE Unveils Oracle Application Integration Architecture
GT Software Released Version 3.3 of its Ivory Service Architect
FTS Launches Leap Billing RC (RevChain) Version 7.0
Codian Makes Public Video Communications as Effortless as a Phone Call
TEMIS Wins the Prestigious European "ICT Prize 2007" with Luxid
Centric CRM Releases Open Source Centric CRM 4.1


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Magazine

SaaS – Service as a Service
It is not a secret that the SaaS-Model is becoming increasingly popular on the the market because the benefits of using "Software as a Service" are too obvious: Easy to use, regular updates, access from anywhere - but what about the service?
Intranets still in their Infancy
Statements about the quality and the real value proposition of an intranet are difficult to make. A global intranet study reveals facts and trends about the use of the intranet as a strategic instrument...
Why Your Sales Force Needs Fewer Marketing Leads
Yes, you read the title correctly. Sales reps don’t need more marketing leads. They need fewer leads—or more accurately, fewer raw, unfiltered, unqualified marketing leads...
Higher Response Rates and More Leads Fool-proof Advertising "Do’s" with Vanity Numbers
Vanity phone numbers, like 1-800-FLOWERS, are proven to pull more responses and generate more leads when used in advertising...
Thomas Cook centralises Customer Communications without major system redesign
Thomas Cook has chosen Group 1 Software's DOC1 Series 5 in order to further develop its customer communications strategy...
Predictions on the CRM market for 2005
Growth For Customer Relationship Management Market To $73.8 Billion By 2007
Organizations to Focus on Marketing Component of CRM Through 2005
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